Sales Operations Supervisor
Colonial Oil Industries, Inc.
(COI) is one of the largest independent oil companies in the Southeast and has been serving the region since 1921.
With strategic ocean terminals in Savannah, GA; Charleston, SC; and Jacksonville, FL; as well as numerous terminals along the Colonial and Plantation Pipeline, COI has an extensive network to supply gasoline and diesel fuel to the Southeast.
Build Your Career, Impact Your Community, Join Our Colonial Family! Reporting to the Sales Operations Manager, the Sales Operations Supervisor fosters close working relationships with internal and external stakeholders to ensure the sales organization's efficient operation and success.
Responsibilities include management of a team of Sales Analysts tasked with customer set ups, pricing, invoicing, and customer service and sales support.
JOB EXPECTATIONS/DUTIES Manage, supervise, and train Sales Analysts and measure performance using various KPIs.
Review and complete employee evaluations as required by the Human Resources Department.
Recruit, interview, and select new employees for Sales Operations.
Utilize PDI/Enterprise (ERP system) as a centralized fuel pricing and quoting system, leveraging the supply and pricing process in an efficient and consistent manner across the entire organization.
Ensure timely and accurate invoicing for Marine, Industrial, Government, Retail, and Wholesale customers.
Set up customer quote profiles and customer account maintenance in PDI.
Performs fuel cost and supply analysis.
Communicate with internal and external customers via phone, email, or letter.
Support sales teams in onboarding new customers.
Continually review processes and workflows to improve efficiency.
Create both standard and custom reports requested by operations, sales, and management.
Assist with system automation.
QUALIFICATIONS/REQUIREMENTS 3 years' experience in sales analytics, customer service, or operations role in a B2B sales environment.
Strong analytical and conceptual skills.
Previous experience/exposure with ERP systems.
Strong Teamwork and Organization Development skills.
Demonstrated experience in translating business needs into technology requirements.
Outstanding communication (oral, writing and presentation skills).
Demonstrated ability to work well across multiple teams and personalities in a corporate environment.
Responsive to the needs of internal and external customers with sense of urgency and commitment to follow up.
Ability to work with little supervision and effectively use problem solving skills.
Advanced computer skills with proficiency in Microsoft Excel and intermediate proficiency with Microsoft Word, Outlook, and Power BI.
Strong organizational, multi-tasking, and time management skills with attention to detail.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 10 pounds.
Travel may be required, up to 20% Eligibility Requirements:
Hiring is contingent upon eligibility to work in the United States.
Colonial Group, Inc.
is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.
Other details Job Function Administration Pay Type Salary Recommended Skills Accounts Receivable Analytical Attention To Detail Automation Business Requirements Business To Business Estimated Salary: $20 to $28 per hour based on qualifications.
(COI) is one of the largest independent oil companies in the Southeast and has been serving the region since 1921.
With strategic ocean terminals in Savannah, GA; Charleston, SC; and Jacksonville, FL; as well as numerous terminals along the Colonial and Plantation Pipeline, COI has an extensive network to supply gasoline and diesel fuel to the Southeast.
Build Your Career, Impact Your Community, Join Our Colonial Family! Reporting to the Sales Operations Manager, the Sales Operations Supervisor fosters close working relationships with internal and external stakeholders to ensure the sales organization's efficient operation and success.
Responsibilities include management of a team of Sales Analysts tasked with customer set ups, pricing, invoicing, and customer service and sales support.
JOB EXPECTATIONS/DUTIES Manage, supervise, and train Sales Analysts and measure performance using various KPIs.
Review and complete employee evaluations as required by the Human Resources Department.
Recruit, interview, and select new employees for Sales Operations.
Utilize PDI/Enterprise (ERP system) as a centralized fuel pricing and quoting system, leveraging the supply and pricing process in an efficient and consistent manner across the entire organization.
Ensure timely and accurate invoicing for Marine, Industrial, Government, Retail, and Wholesale customers.
Set up customer quote profiles and customer account maintenance in PDI.
Performs fuel cost and supply analysis.
Communicate with internal and external customers via phone, email, or letter.
Support sales teams in onboarding new customers.
Continually review processes and workflows to improve efficiency.
Create both standard and custom reports requested by operations, sales, and management.
Assist with system automation.
QUALIFICATIONS/REQUIREMENTS 3 years' experience in sales analytics, customer service, or operations role in a B2B sales environment.
Strong analytical and conceptual skills.
Previous experience/exposure with ERP systems.
Strong Teamwork and Organization Development skills.
Demonstrated experience in translating business needs into technology requirements.
Outstanding communication (oral, writing and presentation skills).
Demonstrated ability to work well across multiple teams and personalities in a corporate environment.
Responsive to the needs of internal and external customers with sense of urgency and commitment to follow up.
Ability to work with little supervision and effectively use problem solving skills.
Advanced computer skills with proficiency in Microsoft Excel and intermediate proficiency with Microsoft Word, Outlook, and Power BI.
Strong organizational, multi-tasking, and time management skills with attention to detail.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 10 pounds.
Travel may be required, up to 20% Eligibility Requirements:
Hiring is contingent upon eligibility to work in the United States.
Colonial Group, Inc.
is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.
Other details Job Function Administration Pay Type Salary Recommended Skills Accounts Receivable Analytical Attention To Detail Automation Business Requirements Business To Business Estimated Salary: $20 to $28 per hour based on qualifications.
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